:root {
  --ink: #17212b; --soft: #5d6b79; --line: #dfe4ea; --bg: #f4f6f8; --card: #fff;
  --brand: #0d6b57; --brand-ink: #fff; --danger: #b3261e; --warn-bg: #fff4e0; --warn-line: #f0d29a;
}
* { box-sizing: border-box; }
body { margin: 0; font: 16px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; color: var(--ink); background: var(--bg); }
.wrap { max-width: 1180px; margin: 0 auto; padding: 0 16px; }
header { background: var(--card); border-bottom: 1px solid var(--line); }
.bar { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 8px; padding-top: 12px; padding-bottom: 12px; }
.brand { font-weight: 700; font-size: 18px; color: var(--brand); text-decoration: none; }
nav { display: flex; gap: 4px; flex-wrap: wrap; }
nav a { padding: 6px 12px; border-radius: 8px; color: var(--ink); text-decoration: none; }
nav a.on, nav a:hover { background: var(--bg); }
main.wrap { padding-top: 20px; padding-bottom: 60px; }
h1 { font-size: 22px; margin: 0 0 10px; } h2 { font-size: 17px; margin: 0 0 12px; }
a { color: var(--brand); }
.card { background: var(--card); border: 1px solid var(--line); border-radius: 12px; padding: 18px; margin-bottom: 16px; }
.card.narrow { max-width: 380px; margin: 40px auto; }
.two { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 16px; }
.two > .card { margin-bottom: 0; } .two { margin-bottom: 16px; }
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(118px, 1fr)); gap: 8px; margin-bottom: 16px; }
.stat { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; text-decoration: none; color: var(--ink); }
.stat.on { border-color: var(--brand); box-shadow: inset 0 0 0 1px var(--brand); }
.stat b { display: block; font-size: 22px; font-variant-numeric: tabular-nums; } .stat span { font-size: 13px; color: var(--soft); }
.row { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; } .row.between { justify-content: space-between; }
.row + .row { margin-top: 10px; }
.grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; }
.grid .full { grid-column: 1 / -1; }
label { display: block; font-size: 14px; font-weight: 600; margin-bottom: 10px; }
.grid label { margin-bottom: 0; }
label small { display: block; font-weight: 400; color: var(--soft); margin-top: 3px; }
input:not([type=checkbox]), textarea, select { display: block; width: 100%; margin-top: 4px; font: inherit; font-weight: 400; padding: 8px 10px; border: 1px solid var(--line); border-radius: 8px; background: #fff; color: var(--ink); }
.row input:not([type=checkbox]) { width: auto; margin-top: 0; }
input:focus, textarea:focus, button:focus-visible, a:focus-visible { outline: 2px solid var(--brand); outline-offset: 1px; }
button, .btn { font: inherit; padding: 8px 14px; border-radius: 8px; border: 1px solid var(--line); background: #fff; color: var(--ink); cursor: pointer; text-decoration: none; display: inline-block; white-space: nowrap; }
button:hover, .btn:hover { border-color: #b9c2cc; }
button.primary { background: var(--brand); border-color: var(--brand); color: var(--brand-ink); }
button.danger { color: var(--danger); } button:disabled { opacity: .45; cursor: default; }
.btn.on { border-color: var(--brand); }
.hint, .muted { color: var(--soft); font-size: 14px; } .hint { margin: 10px 0 0; }
.state { font-weight: 600; }
.flash { background: #e6f4ef; border: 1px solid #b7dccf; padding: 10px 14px; border-radius: 10px; margin-bottom: 16px; }
.flash.warnbox, .warn { background: var(--warn-bg); border: 1px solid var(--warn-line); padding: 10px 14px; border-radius: 10px; }
.scroll { overflow-x: auto; } table { border-collapse: collapse; width: 100%; }
.scroll table { min-width: 860px; }
th, td { text-align: left; padding: 9px 10px; border-bottom: 1px solid var(--line); vertical-align: top; font-size: 15px; }
th { color: var(--soft); font-weight: 600; font-size: 13px; }
td small { color: var(--soft); } .nowrap { white-space: nowrap; } td.out { font-size: 14px; max-width: 320px; overflow-wrap: anywhere; }
table.kv th { width: 40%; color: var(--ink); font-size: 14px; } table.kv td { white-space: pre-wrap; overflow-wrap: anywhere; }
.tag { display: inline-block; border-radius: 20px; padding: 2px 10px; font-size: 13px; white-space: nowrap; background: #eceff3; }
.s-connected { background: #dff3ea; color: #0b5c45; } .s-calling { background: #e2ecff; color: #1d4aa8; }
.s-queued { background: #f1e9ff; color: #5a2ea6; } .s-failed, .s-no_result { background: #fde7e5; color: #8c1d18; }
.s-no_answer, .s-busy { background: var(--warn-bg); color: #7a4b00; }
.chat { display: grid; gap: 8px; } .turn { padding: 8px 12px; border-radius: 10px; background: var(--bg); max-width: 760px; overflow-wrap: anywhere; }
.turn.agent { background: #e6f4ef; } .turn b { display: block; font-size: 12px; color: var(--soft); }
pre.code { background: var(--bg); border: 1px solid var(--line); border-radius: 8px; padding: 10px; overflow-x: auto; font-size: 13px; margin: 8px 0 0; }
code { background: var(--bg); padding: 1px 5px; border-radius: 4px; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin: 12px 0 4px; }
.chip { padding: 5px 12px; border-radius: 20px; border: 1px solid var(--line); background: #fff; color: var(--ink); text-decoration: none; font-size: 14px; white-space: nowrap; }
.chip b { font-variant-numeric: tabular-nums; margin-left: 2px; } .chip.on { border-color: var(--brand); box-shadow: inset 0 0 0 1px var(--brand); font-weight: 600; }
.r-interested { background: #dff3ea; color: #0b5c45; } .r-callback { background: #e2ecff; color: #1d4aa8; }
.r-not_interested { background: #fde7e5; color: #8c1d18; } .r-unclear { background: #eceff3; color: var(--ink); }
.chip.r-not_answered { background: var(--warn-bg); color: #7a4b00; }